Long Term Care building.

LTCC Social Services

Medical Social Services

Our Social Services Department is dedicated to enhancing the well-being, dignity, and quality of life of our patients and residents. We work closely with individuals, families, healthcare providers, and community organizations to ensure comprehensive support throughout the healthcare journey.

Our services include:

Educating patients, residents, and families about medical conditions, treatment plans, and available services.
Conducting psychosocial assessments to identify emotional, social, behavioral, and support needs.
Arranging counseling and providing support during times of crisis, adjustment, or emotional distress.
Assisting patients, residents, and families in accessing community, medical, financial, and supportive resources.
Assessing social, family, and financial circumstances that may impact care and overall well-being.
Collaborating with physicians, nursing staff, therapists, and other healthcare professionals to coordinate care and promote positive outcomes.
Facilitating communication between patients, residents, family members, and members of the healthcare team.
Assisting residents with the transition into long-term care and helping them adjust to their new environment.
Supporting discharge planning and coordinating services to ensure safe and successful transitions of care.
Providing emotional support to individuals and families coping with new diagnoses, chronic illness, or changes in health status.
Assisting residents and families with end-of-life planning and support services.
Monitoring psychoactive medication use through PASRR (Pre-Admission Screening and Resident Review) services as appropriate.
Educating patients and residents about their rights and advocating for their preferences and choices.
Assisting with Advance Directives, Medical Durable Power of Attorney, and other healthcare decision-making documents.
Serving as a liaison between patients, residents, families, and facility staff to ensure concerns are addressed and needs are met.

Our goal is to provide compassionate support, advocacy, and guidance that helps patients, residents, and families navigate healthcare decisions while promoting dignity, independence, and quality of life.

For more information or questions contact:719-523-2142

KayCee McCallum

Social Service Director
socialservices@sechosp.org

Genevieve DeLoach

Social Services Assistant
socialservices2@sechosp.org