ESSENTIAL DUTIES & RESPONSIBILITIES:
Interviews patients or their representatives to collect and verify required data for registration form that includes name, address, phone number, attending physician and individual or agency responsible for clinic bill. Enters patient information into computer database, as well as other information such as tests ordered by physician, and lab orders, etc. Obtains required signatures on forms according to established procedures, and ensures information recorded is complete and accurate. Assembles patient files that include registration forms, test requisitions, and photocopies of insurance cards, driver's license, and pre-admission orders. Delivers patient information and forms to appropriate nurse immediately. Greet patients, create a friendly helpful contact and monitor waiting time prior to medical appointment. Makes inquiries for accident and insurance information in a knowledgeable and friendly manner, assembles patient files, and forwards to nursing unit. Collect outpatient co-pays and writes receipts. Directs or escorts patients to waiting area. Assist with filing charts/paperwork, scheduling and answering phones as needed. Input outpatient data using different types of insurance, bill codes, occurrence codes and accident codes. Processes super bills. Inform patients of different types of insurance/assistance programs available. Monitor waiting rooms for cleanliness, stock magazines and educational literature as needed. Back-up other receptionists as needed. Attends meetings and in-service sessions, as directed. Requires regular attendance and punctuality. Performs other assigned duties.
High School Education or equivalent. Good computer skills. Knowledge of filing records. Requires strong people skills and written and verbal communication. Excellent organizational skills. Must be professional, flexible, caring, and compassionate and exhibit a congenial and sensitive attitude toward patients. Ability to establish and maintain effective working relationships with patients, their families and staff members. Ability to pay close attention to detail, work in a fast paced environment and handle crisis situations. Knowlegde of Medical Terminology is preferred. Obtain CPR within 6 months of hire.
May be required to work one Saturday per month and work early morning and late evening clinic days.
Position Type : Full Time
Shift : Day
Hourly Wage: $13.46 - $16.54 per/hour
Corey Castle - HR Manager
373 E. Tenth Ave.
Springfield, Co 81073
Phone: (719) 523-2160
clerk, registration clerk